Connectivity Articles

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Whether we’re talking baseball or business, being on the road can put your team at a disadvantage. But sports analogies aside, the right tools can empower employee productivity when working remotely and, in turn, gain you significant business wins.

Currently, 4.3 million employees (3.2% of the workforce) telecommute at least half the time, with the estimated number of U.S. mobile workers heading to make up 72.3 percent of the total U.S. workforce by 2020.

Providing connectivity to a company’s network from any remote location offers real value for the business as well as the employees. Through mobile tools and applications employees can connect to email and file sharing, but what about additional business communications tools? How can a company provide a remote connection to those tools for their employees?

Providing connectivity to a company’s network from any remote location offers real value for the business as well as the employees. Through mobile tools and applications employees can connect to email and file sharing, but what about additional business communications tools? How can a company provide a remote connection to those tools for their employees?

Instant Messaging and Presence (IMandP)
Instant Messaging and Presence (IMandP) offers the ability for real-time communication via instant message or SMS text between users and eliminates the inefficiency of waiting for the next email. Workers can even determine when their targeted contact is available to connect based on their presence status. When users can see if their coworkers are unavailable because they are in a meeting or on a phone call, their own productivity may increase. There is no longer the time wasted on multiple failed outreach attempts or wondering if there is a better time. It is clear to see that there is.

Easy Access to Meetings
Unified Communications platforms let employees join and manage meetings from any of their Internet-connected devices no matter their geographical constraints. Chat sessions enable them to meet in a small virtual room for a quick peer-to-peer or team meeting to discuss a project, or they can leverage video conference for a bigger brainstorming session via video or voice. Multiple users can join from various clients and still see, share, and retrieve files. Employees will never have to miss a company meeting again if they are working remotely.

Access from Your Business Phone Number from Anywhere
Having the ability to have consistent access to your business phone number across multiple devices is a simple, productive solution. No longer is time wasted having to use different protocols for each device or in calling back when you switch platforms. There is now a unified transition between phone systems, conferencing and chat that can be accessed — over WiFi or cellular — all from one number.

When companies take advantage of one unified communication (UC) solution that integrates multiple business communication tools the entire company benefits from better efficiency. By providing remote access to these tools for employees, you are enabling a more productive and collaborative environment that rids your company of the communication challenges that usually come with multiple contracts and vendors.

If you are an Lightpath Hosted Voice customer, you can extend your services to add on Unified Communications capabilities to your laptops, desktops, tablets, and mobile devices, keeping you connected everywhere you go. Setup is simple. After you download the Unified Communications app, you can begin to utilize the powerful platform to boost productivity across calls, devices, and locations with single-number convenience — all for one flat monthly fee. Please contact your Account Executive to learn more about Business Hosted Voice and UC from Lightpath.