Privacy Policy

General Audience Web Site Privacy Policy

Safeguarding your privacy is very important to us. We take seriously the collection of any personally identifiable information and personal contact information ("personal information") from our visitors and are committed to protecting each visitor's privacy in accordance with these policies. We use the term "visitors" to include both registered members of the Lightpath Web site and any other person that accesses our Web site at any point for any amount of time, unless designated otherwise. Please carefully review our information collection practices and privacy protections below.


Who We Are and How to Reach Us

This Web site is operated by Cablevision Lightpath, LLC ("Lightpath"), which owns the Web site. Lightpath is the only operator of this Web site. You may contact us directly if you have any questions regarding the content and material on this Web site or if you have any questions about our privacy policies. Please contact us at:

Cablevision Lightpath, LLC
1111 Stewart Avenue
Bethpage, NY 11714

Or via e-mail:


Use and Collection of Information by Lightpath

To participate as a member of our general audience Web site, you may be required to provide personally identifiable information such as your name, e-mail addresses, telephone number ("personal information").

We may also survey visitors about various topics, including how we can improve our Web site and services. Response to our surveys is entirely voluntary.

We collect personal information for several important purposes, including to protect the security of our visitors and the site; improve our program service and Web site; distribute our newsletter; notify the winners of our contests and sweepstakes; and for future marketing and/or promotional use about our program service or Web site.

The only personal information this Web site obtains about you is information voluntarily provided by you. This Web site does not collect additional personal information about individual visitors or members from other sources. This means that a person can visit our Web site and navigate through the site without giving us personal information. To gauge the effectiveness of our Web site, we may collect non-personal information about our members and visitors, such as Internet server and browser identification, the Internet service provider, click-stream information, the Web page from which a person enters our site, Web pages visited, duration of visit and domain type. This information does not reveal a visitor's personal identity.

Our contests, sweepstakes, and special events may be produced with the support of non-affiliated sponsors and/or promotional partners. The personal information collected by our Web site in conjunction with such events may also be used for the marketing of additional services and events by Lightpath and/or its promotional partners and sponsors beyond the contest, sweepstakes and/or special events. Depending on the event, visitors will be able to either grant their approval on how their personal information will be used before it is collected ("opt-in"), or choose to deny use of their information for additional purposes ("opt-out"). For each contest, sweepstakes and/or special event, we will post on the Web site applicable rules for the event, and if necessary, post any supplemental terms and conditions or privacy provisions.


Use of Cookies and Tracking Devices

This site uses cookies or other tracking devices. A cookie is a small data file that contains a unique identification number that a Web site places on your hard drive when you visit a site. The "cookie" is able to store information such as data about your computer, the type of browser you use, and how many times your computer visits a certain site. Cookies do not allow the Web site to access personal information that you haven't already provided. Cookies enable us to track how often visitors are visiting our Web site and specific pages, estimate the audience size for sponsors and advertisers, and to track user preferences. You can refuse to use cookies by turning them off in your browser. Please contact your software manufacturer for questions on how to disable your cookies. You do not need to have cookies turned on to use most of this site. However, you may find that some areas on the Web site will be slower, or may not function at all, and you may not be able to participate in certain activities if the cookies are disabled.

This site does not use clear GIFs (Graphics Interchange Formats, also known as pixel tags, Web beacons, or Web bugs). A clear GIF is a tiny line of code only 1 by 1 pixel in size that is programmed to collect certain information about a visit to a particular Web site. Other Web sites may use clear GIFs to track non-personal or personal information. Lightpath, its parents and subsidiaries are not responsible for such the use of clear GIFs by other Web site operators. Visitors must review other Web site operators' privacy policies to determine the type and extent of tracking devices use.

Use and Collection of Information by Advertisers and Sponsors

Our Web site may post links to the Web sites of sponsors or partners which are companies that are not owned or operated by Lightpath, its parents, affiliates or subsidiaries. These sponsors or partners may independently solicit and collect personal information, or send their own cookies to our visitors. Please be advised that when you visit an partner or sponsor's Web site you will be subject to the privacy policy and terms of usage agreement of that Web site operator. Lightpath, its parents, partners, affiliates or subsidiaries, will not be responsible for advertiser or sponsor ads and/or links or the content, activities, information collection, use and disclosure practices of the Web sites of partners and sponsors.


Our Policy on Disclosing your Information to Parties other than Lightpath

We only share or disclose your personal information with companies other than Lightpath when it is required by law, disclosure is necessary to operate the Web site or our Web site services, and/or to protect the safety of our visitors, employees or property.

Lightpath is solely owned by Lightpath Holdings, LLC ("Holdings") and we may in the future share personal information with Holdings, its affiliates, or other entities for other purposes. If we decide to enter into such sharing arrangements, we will disclose in this Privacy Policy the name of the entity(s) that we will share information with, what type of personal information will be shared, how the information will be used, and how to contact us if you do not want us to share your personal information ("opt-out"). We currently conduct joint activities with members of the Lightpath family; however, we will not share individual visitors' personal information with these entities unless we provide notice in this Privacy Policy.

When visitors send an e-mail to us, we will protect your e-mail address and other personal contact information. However, we may disclose the content of your e-mail to other persons. Please see our Terms of Usage Agreement. We may share your personal information with our operational providers or those persons, companies, or agents who provide support for the internal operations of the Web site, such as contest fulfillment services, maintenance and technical services, and e-commerce and auction contractors. If you are purchasing goods, merchandise or services on this Web site and use a credit card to complete the transaction, our operational providers may share your personal information and credit card number with a ticket agent, a credit card processing and/or a shipping/fulfillment company in order to complete your order.

We may provide aggregate information about our visitors to our advertisers, sponsors, promotional partners and affiliates, such as how many persons visited a particular page or activity, the average age of our visitors on the site or page, or the likes and dislikes of our visitors, but this information does not include personal information about any individual visitor. We may obtain geographic information such as zip code clustering from other sources, but this aggregate information will not reveal any personal information about a specific visitor.

CPNI Policy

Customer proprietary network information (“CPNI”) is information that relates to the quantity, technical configuration, type, destination, location, amount of use and billing information of your telecommunication services with Lightpath. Federal law governs our use and sharing of your CPNI, and you can limit the sharing of your CPNI if you do not want us to use it to market services to you that are different than those you are currently receiving. For more information about our CPNI Policy, please contact:


Our Security Procedures

We require our employees to protect the privacy of all information collected over our Web site. Only employees and supervisors with specific authorization have access to databases containing visitors' personal information. The databases are protected in a secure facility. Credit card information is transmitted via encrypted technology. If we decide to share visitor information with other members of the Lightpath family, the receiving entity will also maintain the security and integrity of personal information collected over our Web site.

For the convenience of our visitors, we may offer a list of helpful Web site links provided by other entities and/or persons. Lightpath does not endorse or recommend, nor is it liable for, the products or services of any Web sites not owned or operated by Lightpath. When you visit other Web sites you will also be subject to the privacy policies and terms of usage agreements, if any, of that Web site operator.

Notification of Changes in the Privacy Policy

We will review our security measures and Privacy Policy on a periodic basis, and we may modify our policies as Lightpath deems appropriate. We may also change or update our Privacy Policy if we add new services or features and will post these changes in this policy. We encourage you to review our Privacy Policy on a regular basis.