Revolutionizing Connectivity to Digital Destinations
After 30 years in the fiber-connectivity industry, Lightpath is reinventing how organizations connect to their digital destinations. From a new, next-generation network to re-thinking customer service across our entire organization, Lightpath’s new vision and brand is driven by impactful innovation and the people who are empowered to make it happen.
Lightpath’s new, all-star leadership team is led by Chief Executive Officer, Chris Morley, and includes Doug Dalissandro, CRO; Phil Olivero, CTO; David Mayer, CSO; Chris Yost, GC; Eric Swanholm, EVP Finance; and Doug Turtz, SVP Enterprise Sales. The team brings decades of experience in the fiber connectivity industry and a hunger to be the technological innovators and customer service leaders in the industry.
Investing in and extending our network, providing superior connectivity solutions, combined with the highest levels of customer service – this is what customers want, and this is what will drive Lightpath
“It is a very exciting time at Lightpath as we build on a strong history, with a renewed perspective on the future and what it means to best deliver for our customers. Investing in and extending our network, providing superior connectivity solutions, combined with the highest levels of customer service – this is what customers want, and this is what will drive Lightpath,” states Morley.
Investing millions of dollars in network upgrades that include next-generation optical and packet networks, Lightpath can provide customers with unsurpassed service levels, resiliency, reliability, and security. These network upgrades not only make Lightpath services better, but they also make them more robust, with optical transport services up to 800 Gbps. The Lightpath All-Fiber Network covers 18,000+ route miles serving over 12,000+ lit locations, and is growing. Most recently, Lightpath announced its expansion into the new markets of Boston, MA, and Queens, NY.
Our network enhancements really separate Lightpath from the competition technologically
“Our network enhancements really separate Lightpath from the competition technologically,” affirms Lightpath Chief Technology Officer Phil Olivero. “In terms of service offerings, bandwidths, resiliency, and security, Lightpath is now on the leading edge. We’ve recently deployed Ciena’s WaveLogic 5 Extreme solutions, enabling us to provide a superior digital experience for our customers.”
Considering every point in a customer’s journey – from sale to installation and support – Lightpath is determined to provide the best customer experience in the industry
From Ethernet, Internet, SD-WAN, and Voice to DDoS Protection, Managed Security, and more, Lightpath’s comprehensive portfolio of custom-engineered solutions deliver the unparalleled performances customers deserve. Considering every point in a customer’s journey – from sale to installation and support – Lightpath is determined to provide the best customer experience in the industry. “We've doubled the size of our sales force and customer care teams to provide better and more specialized service to customers,” adds Doug Dalissandro, Lightpath Chief Revenue Officer. “We are listening to what customers want from us, not just in terms of network and service offerings, but also how customers want to conduct business and expect to be supported. We are aligning our people and processes to meet those requirements.”
We are aspiring to create something special here and deliver for our customers in a way that nobody else can
“Lightpath’s long-standing customer relationships are measured not in years but in decades. We have employees who also measure their tenure in decades. When we combine technological and internal innovation with our amazing Lightpath employees, we are aspiring to create something special here and deliver for our customers in a way that nobody else can,” declares Morley.
An innovative team focused on success for our customers, that is the Lightpath difference. For more information, visit Lightpathfiber.com or call 877-544-4872 and talk with a Lightpath expert today to see how we can revolutionize how your organization connects to your digital destinations.