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Connectivity Articles

Expansion and Technology Transform Customer Experience

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Revolutionizing how customers connect to their digital destinations requires not only expansion of physical footprint but also improvements in technologies and customer service. That’s the formula for success, and Lightpath is determined to be the best for our customers. 

 

With 18,000+ route miles serving over 12,000+ lit locations, the Lightpath All-Fiber Network is now expanding to Boston, MA and Queens, NY

 

With over 30 years in the connectivity business throughout the NY Metro area and covering 18,000+ route miles serving over 12,000+ lit locations, the Lightpath All-Fiber Network is now expanding. As the first new choice for all-fiber, enterprise-grade connectivity in Boston since industry consolidation began over a decade ago, our market entrance was accelerated by acquisitions in the area, announced in June. This immediately established Lightpath in the market with a service-ready network of 80 route miles of fiber connecting 100 locations throughout Boston, Cambridge, Somerville, Waltham, Burlington, Billerica, Bedford, and Lowell. The network also provides access to 12 critical data centers in the area. 

As Doug Dalissandro, Lightpath’s Chief Revenue Officer, supports, “the Lightpath management, sales, and operations groups are very knowledgeable about the Boston market, as we have personally operated here for over twenty years, and now we are bringing that experience to organizations in Boston. Our Boston customers understand our group, the high level of client service that we supply, and our dedication to go above and beyond to make sure that they get the specific, custom-made network options and assistance that they require.”

On the heels of this Boston expansion, Lightpath has also entered the market in Queens, NY. This expansion adds to the already robust network depth offered in the greater New York City metropolitan area, bringing the Lightpath network to thousands of new businesses and other organizations in the area.

The Queens expansion includes over 100 miles of new, high-count fiber throughout the market to strengthen Lightpath's density in Queens. This area is rich with organizations that require enterprise-grade fiber connectivity solutions.

 

All Boston and Queens customers gain access to the entire Lightpath network and have access to the entire portfolio of Lightpath all-fiber solutions

 

All Boston and Queens customers gain access to the entire Lightpath network and have access to the entire portfolio of Lightpath all-fiber solutions, including Ethernet, Optical Transport, Internet Access, Private Networks, Dark Fiber, SD-WAN, Security Solutions, and Managed Services.

To provide superior digital experiences for our customers throughout the two greater metropolitan areas of Boston and New York, Lightpath has upgraded its entire network with Ciena's (NYSE: CIEN) WaveLogic 5 Extreme solution, delivering unsurpassed reliability and security, with bandwidth services up to 800 Gbps.

 

With Ciena’s solutions, our customers in the New York and Boston metro areas will now experience next-level digital services with incredible capacities and minimal latency

 

“For our customers to execute on their own digital innovations, we need to provide them with fast and reliable connectivity. With Ciena’s solutions, our customers in the New York and Boston metro areas will now experience next-level digital services with incredible capacities and minimal latency,” states Phil Olivero, Chief Technology Officer.

By deploying Ciena’s Waveserver Ai compact interconnect platform over a 6500 RLS flexible grid reconfigurable optical layer, Lightpath provides a more open, scalable, and programmable network to meet increased customer demands. Using Ciena’s coherent optical solution, the Lightpath network becomes more adaptive, allowing it to respond quickly to ever-changing bandwidth demands while maximizing operational efficiencies, providing customers with more reliable, high-speed services.

 

Going far beyond physical expansion and technology upgrades, we are determined to be the industry best in providing customers with a superior experience, unlike any other

 

Going far beyond physical expansion and technology upgrades, we are determined to be the industry best in providing customers with a superior experience, unlike any other. In addition to expanding our support and account management teams, we are innovating across our entire organization, with dedicated customer teams for greater agility and responsiveness and a focus on continual improvement. We understand the importance of a customer choosing Lightpath for their mission-critical connectivity. Our goal is to become an extension of a customer’s network organization, to be their strategic network partner.

For over 30 years, thousands of enterprises, governments, and educators have trusted Lightpath to power their organization's innovation. Aided by our expansions, technologies, people, and tenacity to be the best, we can design, deliver, and support the best solutions for customers’ unique needs faster and more easily than ever before.

To learn more about how Lightpath can revolutionizing how your organization connects to your digital destinations, visit Lightpathfiber.com or call 877-544-4872.