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Unified Communications

All-In-One
Communications & Collaboration

  • Productivity & Collaboration

    Communicate and work from virtually anywhere, at anytime, with integrated mobile and desktop apps.

  • Flexibility & Efficiency

    Mix and match plans per user. Flexible contract options.

  • Securtity

    End-to-end encryption protects users and data from potential cyberthreats

Unified Communications

Lightpath Unified Communications (LP UC) solutions combine a feature-rich application-based voice system with text, chat, and video meeting, all in one convenient Cloud solution. Communicate in ways that are best for your organization- wherever and whenever.  It’s a versatile solution to keep up with the demands of the modern workplace. 

Free up your time and your IT team when you choose our LP UC Managed solution. We handle installation, maintenance, and 24/7 monitoring, or choose plug-and-play self-installation. 

View Product Sheet

What you get with Unified Communications

Voice & Video Conferencing

  • Seamless multi-point connectivity across devices

Team Chat & File Collaboration

  • Increase productivity among groups from wherever

Streamlined Integrations

  • Integrate with your data and systems to increase efficiencies

100+ LP UC Advanced Features

Network & Technology

  • Dedicated bandwidth at highest Voice CoS
  • Lightpath cloud hosting
  • Uncompressed voice codec
  • Secure, proprietary transport

Call Management

  • Flexible auto-attendant
  • MLHGs with unique naming
  • Custom hold music
  • Call queuing with exit options
  • Pre-determined wrap-up timer
  • E911 emergency notification
  • “Call Me” button
  • Additional ACD reports

CommPortal

  • Single-click installation
  • Click-to-dial
  • Voicemail service
  • Outlook sync and integration
  • Intra-business group search
  • Notification icon and pop-up
  • Toolbar contact search
  • LDAP contact search

Phone Capabilities

  • Call parking
  • Call pickup
  • Do not disturb mode
  • Group speed dialing
  • Live message screening

Remote Flexibility

  • Hot desking
  • Find me/Follow me
  • Remote office
  • Audio conferencing
  • Nomadic E911 support

Expand Your Voice Services

Contact Center. Improves customer care through a single, multi-channel experience. Extensive features such as call recording, call management, collaboration, skills-based routing, agent performance reporting, agent scheduling, real-time monitoring, and more. A consistent and personalized experience across all platforms such as Voice, SMS, Chat, Email, and WhatsApp.

Archiving. Automatically captures, stores, and provides powerful search across calls, chats, data, and more. Supports compliance for retention, retrieval, secure archiving, internal governance and other critical needs. Powerful search quickly and easily finds digital conversations.

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Connect with Lightpath

Talk with a Lightpath Unified Communications Expert today.

Call 1-877-544-4872 or complete the form.

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