Voice & Video Conferencing
- Seamless multi-point connectivity across devices
Productivity & Collaboration
Communicate and work from virtually anywhere, at anytime, with integrated mobile and desktop apps.
Flexibility & Efficiency
Mix and match plans per user. Flexible contract options.
Securtity
End-to-end encryption protects users and data from potential cyberthreats
Unified Communications
Lightpath Unified Communications (LP UC) solutions combine a feature-rich application-based voice system with text, chat, and video meeting, all in one convenient Cloud solution. Communicate in ways that are best for your organization- wherever and whenever. It’s a versatile solution to keep up with the demands of the modern workplace.
Free up your time and your IT team when you choose our LP UC Managed solution. We handle installation, maintenance, and 24/7 monitoring, or choose plug-and-play self-installation.
What you get with Unified Communications
100+ LP UC Advanced Features
Network & Technology
- Dedicated bandwidth at highest Voice CoS
- Lightpath cloud hosting
- Uncompressed voice codec
- Secure, proprietary transport
Call Management
- Flexible auto-attendant
- MLHGs with unique naming
- Custom hold music
- Call queuing with exit options
- Pre-determined wrap-up timer
- E911 emergency notification
- “Call Me” button
- Additional ACD reports
CommPortal
- Single-click installation
- Click-to-dial
- Voicemail service
- Outlook sync and integration
- Intra-business group search
- Notification icon and pop-up
- Toolbar contact search
- LDAP contact search
Phone Capabilities
- Call parking
- Call pickup
- Do not disturb mode
- Group speed dialing
- Live message screening
Remote Flexibility
- Hot desking
- Find me/Follow me
- Remote office
- Audio conferencing
- Nomadic E911 support
Expand Your Voice Services
Contact Center. Improves customer care through a single, multi-channel experience. Extensive features such as call recording, call management, collaboration, skills-based routing, agent performance reporting, agent scheduling, real-time monitoring, and more. A consistent and personalized experience across all platforms such as Voice, SMS, Chat, Email, and WhatsApp.
Archiving. Automatically captures, stores, and provides powerful search across calls, chats, data, and more. Supports compliance for retention, retrieval, secure archiving, internal governance and other critical needs. Powerful search quickly and easily finds digital conversations.
Connect with Lightpath
Talk with a Lightpath Unified Communications Expert today.
Call 1-877-544-4872 or complete the form.