Unified Communications

All-In-One Conferencing & Collaboration

Video OverviewProduct Sheet

  • Conferencing & Collaboration

    Communicate and work from virtually anywhere, at anytime, with integrated mobile and desktop apps.

  • Flexibility & Efficiency

    Mix and match plans per user. Flexible contract options.

  • Advanced Security

    End-to-end encryption protects users and data from potential cyberthreats

Unified Communications

Lightpath Unified Communications (LP UC) solutions combine a feature-rich, application-based voice system with text, chat, and video meetings—all in one convenient cloud solution. Communicate in ways that work best for your organization, wherever and whenever.

It’s a versatile solution to keep up with the demands of the modern workplace.

Free up your time and your IT team by choosing our LP UC Managed solution. We handle installation, maintenance, and 24/7 monitoring. Or choose plug-and-play self-installation.

Voice

What you get with Unified Communications

Voice & Video Conferencing

  • Seamless multi-point connectivity across devices

Team Chat & File Collaboration

  • Increase productivity among groups from wherever

Streamlined Integrations

  • Integrate with your data and systems to increase efficiencies, including Microsoft Teams Direct Calling.

LP UC Advanced Features

Network & Technology

  • Dedicated bandwidth at highest Voice CoS
  • Lightpath cloud hosting
  • Uncompressed voice codec
  • Secure, proprietary transport

Call Management

  • Flexible auto-attendant
  • MLHGs with unique naming
  • Custom hold music
  • Call queuing with exit options
  • Pre-determined wrap-up timer
  • E911 emergency notification
  • “Call Me” button
  • Additional ACD reports

CommPortal

  • Single-click installation
  • Click-to-dial
  • Voicemail service
  • Outlook sync and integration
  • Intra-business group search
  • Notification icon and pop-up
  • Toolbar contact search
  • LDAP contact search

Phone Capabilities

  • Call parking
  • Call pickup
  • Do not disturb mode
  • Group speed dialing
  • Live message screening

Remote Flexibility

  • Hot desking
  • Find me/Follow me
  • Remote office
  • Audio conferencing
  • Nomadic E911 support

Expand Your Voice Services

Contact Center
Improves customer care through a single, multi-channel experience. Features include call recording, call management, collaboration, skills-based routing, agent performance reporting, agent scheduling, real-time monitoring, and more. Delivers a consistent and personalized experience across all platforms, including voice, SMS, chat, email, and WhatsApp.

Archiving
Automatically captures, stores, and provides powerful search across calls, chats, data, and more. Supports compliance for retention, retrieval, secure archiving, internal governance, and other critical needs. Enables quick and easy retrieval of digital conversations.

Contact Center

Connect with Lightpath

Talk with a Lightpath Unified Communications Expert today.

Call 1-877-544-4872 or complete the form.

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